Legal
Terms & conditions
These terms cover use of the DesignCheer website and the design, build and automation projects we quote personally. Each project's written quote sets its scope, price and timing and forms part of the agreement together with these terms.
Last updated: 5 November 2026
1. About DesignCheer
DesignCheer is the trading name used by Antonio Bortone, a self-employed design service provider established in Portugal. DesignCheer is not a separate limited company. Contact: hello@designcheer.com. The legal notice provides the provider's registered address and tax details.
Consumer protections depend on the actual purpose and circumstances of the purchase. Choosing a business or personal page does not remove rights that apply by law.
2. Quotes and scope
The quote form on the website shows an estimate based on your answers. The estimate is not an offer or a binding price. After reviewing your request, we email you a written quote, normally within 24 hours, with the agreed deliverables, the fixed total, the payment schedule and the expected timing. A contract is formed only when you accept that quote in writing.
Work outside the accepted quote, such as new pages, features or deliverables, or a substantial change of direction, is quoted separately and starts only after your written approval. No additional charge applies without that approval.
Website builds, integrations and automations are delivered as described in the quote. Third party tools, hosting, domains, plugins, fonts, stock media and other paid assets are separate costs identified before you accept, unless the quote says otherwise. Ongoing maintenance is included only when the quote says so.
3. Prices and payment
Each project has a fixed total, stated in the accepted quote together with its tax treatment. There is no subscription and no automatic renewal.
Payment is made in two parts: 50% of the total when you accept the quote, before work starts, and the remaining 50% when the work is approved, before the final files, links and logins are handed over. Payment details are shown on each invoice. Rush delivery, when chosen and confirmed in the quote, adds 25% to the project total.
We issue Portuguese fiscal invoices through Portal das Finanças and email them separately. For invoice help or corrections, contact hello@designcheer.com.
We provide written confirmation of the contract in a form you can keep, including the agreed service, total price and tax treatment, payment schedule, these terms, withdrawal information and any request to start early. For consumer distance contracts, this is supplied within five days of concluding the contract and always before work starts.
4. Working together, changes and timing
After the deposit is paid, a private Slack channel opens for the brief, files, feedback and progress updates. Figma comments and email can also be used. Clients provide clear instructions, the materials needed and timely feedback. Delays in materials, feedback or approvals may move delivery dates.
The first design is delivered within 5 working days of agreeing the brief, unless the quote states a different timeline. Later dates are set in the quote or agreed in writing as the project progresses.
Each project includes two rounds of changes within the agreed scope. Further rounds or a bigger change of direction are discussed and quoted first. Mandatory rights and remedies for deficient work remain unaffected.
5. Pausing or ending a project
You can ask to pause or end a project at any time by writing to hello@designcheer.com. We then agree in writing what happens to work in progress and to payments already made, based on the work actually done. Nothing in this section limits statutory withdrawal rights or other mandatory rights.
The earlier monthly plan is no longer offered to new clients. A monthly subscription started before 5 November 2026 continues under the terms accepted at checkout until it is cancelled through the Stripe billing portal or by email to hello@designcheer.com.
6. Refunds
For a voluntary goodwill refund, email hello@designcheer.com or contact us in your private Slack conversation. Include the email used for your project and explain the circumstances so we can identify the payment and review the request. We will confirm the outcome and any refund amount in writing. Statutory withdrawal is different: no reason is required, and you can use the instructions linked below.
We do not offer an automatic percentage-back guarantee. Refunds beyond those required by law are considered individually, taking into account the reason for the request and the services provided. Submitting a request does not itself guarantee a voluntary refund. Any refund or other remedy required by applicable law is not discretionary and is unaffected by this review process.
For qualifying online service contracts, consumers normally have 14 days from concluding the contract to withdraw without giving a reason. A clear statement to hello@designcheer.com is sufficient; no special form is required. An express request is required to start services during that period; you make it in writing when accepting the quote. Where the required information and request have been provided, a lawful proportionate charge may apply for services supplied before withdrawal. Starting work alone does not remove the withdrawal right.
The withdrawal right is lost after full performance only where the required prior express consent and acknowledgement have been obtained. Statutory withdrawal refunds are made within 14 days of notification, using the original payment method unless otherwise lawfully agreed, subject to any lawful deduction. Rights concerning deficient services remain unaffected.
7. Intellectual property
After all related invoices are paid, the client receives the agreed transferable ownership rights and editable files for final approved original designs created specifically for the client. The written service agreement will specify the transfer. DesignCheer retains its existing tools, methods, templates and expertise; third-party rights are not transferred by this clause.
Fonts, stock media, software, plugins and other third party materials remain subject to their own licences. The client is responsible for obtaining any licence identified as a client cost.
8. Client materials and portfolio use
The client confirms it has the right to provide all text, images, data, trademarks and other materials supplied for a project. With the client’s written permission, DesignCheer may display approved finished work on its website and in its portfolio to demonstrate its services. We will agree on what may be shown and when. Confidential information, private customer data and unreleased work will not be disclosed without specific approval. Portfolio permission does not transfer ownership back to DesignCheer.
9. Confidentiality
Each party will use reasonable care to protect confidential information received from the other and will use it only to perform or receive the services, unless disclosure is required by law or authorised in writing.
10. Applicable law and mandatory rights
The law applicable to a contract and the courts with jurisdiction are determined by the applicable legal rules. These terms do not impose an exclusive court or take away mandatory consumer protections available under applicable law.
Nothing in these terms excludes or limits liability, remedies or other rights that cannot lawfully be excluded or limited. These terms do not impose an automatic liability cap or exclude statutory refunds.
11. Complaints and dispute information
For help with a service or payment, contact hello@designcheer.com. An ordinary support email is separate from a formal complaint through the Portuguese electronic complaints book and does not restrict access to legal remedies.
Electronic complaints-book registration and its applicable access details remain incomplete. The legal notice lists consumer dispute-resolution entities and their official websites, subject to each centre's competence and current rules. No voluntary membership or exclusive worldwide jurisdiction is claimed.