Terms & conditions

1. About DesignCheer

DesignCheer provides design services for businesses. The legal business name, registration details, address and applicable tax information must be added to these terms before commercial launch. Contact: hello@designcheer.com.

2. Service scope

The monthly plan covers design work agreed within the request queue. One request is active at a time. Requests that involve substantial strategy, copywriting, frontend development, ecommerce, backend systems, AI features, unusual production costs or specialist suppliers may require a separate written scope and fee.

Examples and delivery estimates describe the usual process, not a guaranteed result or deadline unless a separate written agreement says otherwise.

3. Subscriptions and payment

Subscription fees are billed in advance for each billing cycle. Work begins after payment and onboarding requirements are complete. Applicable taxes and payment timing will be shown before purchase.

Prices may change for future billing cycles with reasonable advance notice. Changes do not affect a cycle that has already been paid.

4. Requests, feedback and timing

Clients must provide clear instructions, required assets, timely access and consolidated feedback. Delays in client materials, feedback or approvals may move delivery dates.

Small requests commonly receive an initial delivery within 2 to 3 business days. Larger work is divided into milestones and scheduled according to complexity and queue position.

5. Cancellation

A subscription may be cancelled before the next billing date to prevent renewal. Pausing is not available at launch. Customers may rejoin later when they need design support again. Cancellation does not automatically refund a cycle already started.

6. Refunds

Because capacity is reserved and work may begin immediately, payments are generally not refundable once a billing cycle starts, except where consumer law or a written service guarantee requires otherwise. Any promotional trial or refund promise must be stated separately in writing with its conditions.

7. Intellectual property

After all related invoices are paid, the client receives the agreed rights to final approved deliverables created specifically for the client. DesignCheer retains its existing tools, methods, templates and expertise.

Fonts, stock media, software, plugins and other third party materials remain subject to their own licences. The client is responsible for obtaining any licence identified as a client cost.

8. Client materials and portfolio use

The client confirms it has the right to provide all text, images, data, trademarks and other materials supplied for a project. DesignCheer will not publicly display confidential or unpublished work without permission. Any portfolio use should be agreed with the client.

9. Confidentiality

Each party will use reasonable care to protect confidential information received from the other and will use it only to perform or receive the services, unless disclosure is required by law or authorised in writing.

10. Liability and governing law

To the extent permitted by law, neither party is liable for indirect or consequential loss. Any final liability cap, governing law, court jurisdiction and mandatory consumer rights wording must be completed for the country in which the DesignCheer business is legally established.